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Start here to view your dashboard and your account information.
Login / Create an AccountNeed to enroll your dependents?
Complete the online enrollment form to purchase the student plan for your dependents.
EnrollMy Benefits and Plan Information
Claims Company
Who is my Claims Company?
Wellfleet is responsible for processing your claims. Their dedicated claims analysts and customer service representatives can address any questions you have on an outstanding claim or on how a claim has been paid.
Providers will bill the claims company directly. In the event that you paid for services and need to be reimbursed, mail the original invoice (keep a copy), proof of payment, and a copy of insurance ID card to Wellfleet. Medical claim forms are not required. Please retain a copy of all mailed documentation for your records. Approximately 30 business days are required to process a reimbursement for a medical claim.
How do I contact Wellfleet?
Wellfleet
2077 Roosevelt Avenue
Springfield, MA 01104
Phone: 800-633-7867
Email: customerservice@wellfleetinsurance.com
Register for Online Claims Look-Up here.
Find a Doctor
What is a Preferred Provider?
A Preferred Provider is a doctor, hospital or other health care provider that participates in the Cigna Preferred Provider Network.
The advantage to using a Preferred Provider is that these providers have agreed to accept a predetermined fee or Preferred Allowance as payment for their services. Out-of-Network providers have not agreed to any prearranged fee schedule, therefore any charges in excess of the insurance payment may be the student’s responsibility. Consequently, when insured students use Preferred Providers, out-of-pocket expenses will be less because any applicable cost sharing will be based on a Preferred Allowance.
The insured person should be aware that Preferred Provider hospitals may be staffed with Out-of-Network providers. Receiving services or care from a Out-of-Network provider at a Preferred Provider hospital does not guarantee that all charges will be paid at the Preferred Provider level of benefits.
How do I find a Preferred Provider?
Click here to locate a Cigna Preferred Provider.
Network participation is subject to change, so please verify with the provider that they are participating in the network when making an appointment or at the time of service.
Dental Insurance
What We Offer
Your smile is the first thing people see and you want to keep it sparkling. Our dental insurance helps you take care of your smile without breaking your piggy bank. More importantly, oral health often provides signs to your overall health.
Our dental insurance plans cover preventative, basic and some major services*.
Enrollment is open all year and coverage is available next day. Your address for enrollment should be your primary address which is the address that you reside at more than 50% of the year. International students, please use your U.S. address.
*Rates and Coverage vary by plan and state. All policies renew automatically until cancelled. Not available in MA.
If you have questions, please call Ameritas at 800-300-9566.
Click Here to request a quote.
Vision Insurance
What We Offer
Vision health is important to your educational success. Our vision insurance plans make it easier and more affordable to get eye care. Plans cover annual exam, and up to $130 - $150 for frames and contacts depending on plan. Rates vary by state. *
*Coverage not available in the following states: MA, MD, or RI. All policies renew automatically until cancelled.
If you have questions, please call Ameritas at 800-300-9566.
Click here to request a quote.